It's Not Rocket Surgery
Tips for buying storage from me over the phone:
- Don't call me at 10:30 at night wanting to get a storage unit. The place is closed, and you didn't just get evicted 5 minutes ago. Act like you got some sense.
- When I ask you what you want to store, don't say "stuff." Yes, I'm sure you're storing stuff. We have lots of great unit sizes that can store "stuff," but unless you give me a better answer than "stuff," I'm afraid I'm going to have to say that the best unit size for you is a climate controlled "go fuck yourself."
- Don't call me, ask me questions and then repeat everything I say to a person who is standing RIGHT NEXT TO YOU. Give the phone to your friend and say "This person knows what you need, talk to them and then give them your credit card information." (Note: This scenario is forgivable when the person standing next to you does not speak english).
- Don't call me if you don't speak english.
- I'm not going to tell you every size and price. There are many of them, let's narrow it down. If you're storing a three bedroom house, you aren't going to need the price for a 5x5.
- If I tell you what size unit you need, that's the size you need. Don't argue with me. You aren't going to convince me that your two bedroom apartment will fit in a 5x10.
- I can't take a bill payment over the phone. Really, it's not "fucking stupid" if you think about it. If you'd just pay the fucking thing when they send it to you, you wouldn't have to call me and yell at me.
- There are no 24 hour storage facilities in New York. I know you might have to go into your unit and retrieve something at 5am after a massive coke binge, but you just can't do that here. Either plan ahead or go to New Jersey.

